Terms & Conditions – Brand Clarity Kickstart
Thank you for booking a Brand Clarity Kickstart session with Me & Spirit Creative. Before we begin, here’s the important stuff you need to know so we’re both on the same page.
1. What’s Included
This session includes:
A 15-minute introductory call (optional)
A pre-session questionnaire
A 60-minute Zoom session focused on brand clarity
A session recording
A personalised PDF action plan (delivered via email)
Please note: The session does not include visual design work, full brand strategy, or implementation.
2. Payment
The full payment of £300 is required at the time of booking. Your session is not confirmed until payment is received.
3. Rescheduling & Cancellations
Life happens—we get it!
You may reschedule your session up to 24 hours in advance using the rescheduling link provided.
If you need to cancel, full refunds are available with at least 7 days’ notice.
Cancellations made with less than 7 days’ notice are non-refundable, as time will already have been spent preparing for your session. I’ll always do my best to offer an alternative date if possible, depending on availability.
No-shows will be considered a cancellation and are not eligible for a refund or reschedule.
In the case of an emergency, please get in touch as soon as you’re able—I understand that things can come up unexpectedly, and I’ll do my best to accommodate you with compassion and flexibility.
4. Refund Policy
This session is a one-off service that includes preparation time, personalised input, and a follow-up document. As such, no refunds will be offered after the session has taken place.
If you're not sure this session is right for you, I recommend booking the 15-minute introductory call before committing.
5. Use of Materials
All materials provided (including the session recording and PDF action plan) are for your personal use only and may not be shared, republished, or redistributed without written permission from Me & Spirit Creative.
6. Applying the Fee to a Full Package
If you choose to book a full brand package (Brand Essentials or Brand Glow-Up) after your session, the £300 fee will be deducted from the total.
7. Confidentiality
Everything you share during our session is kept strictly confidential. Your ideas, business info, and personal story are safe with me.
8. Limitation of Liability
While I do my very best to guide you with insight and care, Me & Spirit Creative is not responsible for any business decisions, outcomes, or results that occur after the session.
9. Respectful Collaboration
I’m here to support you and your brand journey. I ask that all communication remains respectful and kind. I promise to do the same.
If you have any questions before or after your session, you’re always welcome to get in touch.
Thanks again – I can’t wait to dive into your brand!
Tanya – Me & Spirit Creative